Top Hurdles B2B Buyers Face in Online Purchasing

Top Hurdles B2B Buyers Face in Online Purchasing

Websites — Tue., Apr. 23, 2024

In a recent study by Sana, 91% of B2B buyers reported facing issues that prevented them from completing an online order.

Based on a survey of 1,000 buyers from various industries and countries, the biggest hurdles for online ordering were related to accuracy, such as delivery times, pricing, and stock levels.

Buyers desire accurate pricing and product information, as well as easy access to order status and a functional search feature when using B2B vendor sites.

... continue reading below
Sign up for free to read the full article.
Enter your email address to continue reading

Top Hurdles B2B Buyers Face in Online Purchasing

Don't worry ... it's FREE!

Already a member? Sign in now.

Related Articles

Data-Driven CRO: How to A/B-Test Like a Pro Without Wasting Ad Budget

Data-Driven CRO: How to A/B-Test Like a Pro Without Wasting Ad Budget

Learn how to run structured A/B tests that support CRO and minimize wasted spend with data-driven hypotheses and segment-specific strategies. Read more.

What Marketers Need to Know About Google's 2025 Ad Quality Update: Adapt or Risk Your Ad Budget

What Marketers Need to Know About Google's 2025 Ad Quality Update: Adapt or Risk Your Ad Budget

Google's latest ad update uses AI to evaluate landing page experience and navigation. Marketers must adapt or risk losing visibility. Read more.

A Playbook for Optimizing Your Homepage Experience: Five Essential Elements

A Playbook for Optimizing Your Homepage Experience: Five Essential Elements

Explore five essential homepage components that enhance user experience and increase conversions. Practical tips included. Read more.

How to Improve Your Conversion Rates With Digital Accessibility

How to Improve Your Conversion Rates With Digital Accessibility

Making your website accessible improves user experience, increases conversions, and enhances SEO. Learn five best-practices for digital accessibility. Read more.

Are Popular Websites Complying With Privacy Regulations?

Are Popular Websites Complying With Privacy Regulations?

The majority of the most-visited websites in the United States and Europe are not fully compliant with privacy regulations, according to recent research.

Landing Page Conversion Benchmarks for 2024

Landing Page Conversion Benchmarks for 2024

What's the median conversion rate for landing pages in 2024? How do conversion rates vary among industries, traffic sources, and devices? Is reading ease correlated with a better conversion rate?

Subscribe to the MarketingProfs Today newsletter