
How Today's B2B Buyers Approach RFPs and Vendor Selection
What triggers B2B buyers to issue an RFP? Do buyers usually go into the RFP process already favoring a vendor? To find out, researchers surveyed 350 B2B buyers involved in vendor selection.

Martech has the potential to improve personalization, efficiency and organizational impact, but 1/3 of implementations fail or yield neutral results.
Misalignment, lack of executive engagement, and fear of failure contribute to unsuccessful implementations. Successful teams involve executives in vendor selection and invest in post-implementation training and external consultants.
Organizations can prevent failures and maximize success by setting clear, measurable KPIs, investing in change management and working with experts. Leadership involvement and continuous improvement are also crucial. Treating martech as a business initiative is key for long-term growth and customer engagement.
... continue reading below
Why Martech Fails, and What Really Fuels Martech Success Today
Don't worry ... it's FREE!
What triggers B2B buyers to issue an RFP? Do buyers usually go into the RFP process already favoring a vendor? To find out, researchers surveyed 350 B2B buyers involved in vendor selection.
AI is reshaping SaaS as flexibility, customization, and rapid prototyping replace rigid contracts. Learn how B2B leaders can modernize stacks, pilot AI-native alternatives, and measure real value faster. Read more.
Natural language interfaces (NLIs) are changing how marketers access and analyze data, enabling faster insights, better decision-making, and more efficient workflows. Read more.
Customer expectations demand instant responses. Learn how combining CDPs with real-time activation closes gaps, reduces latency, and boosts revenue performance. Read more.
Adtech faces a reset as SSPs must demonstrate real value. Publishers demand transparency, performance, and partnership over volume and empty promises. Read more.
Which factors are most important to B2B sales teams when choosing a CRM? What are salespeople's biggest complaints with their current CRM solution? Which challenges do they hope AI integrations in their CRM can help with?