The State of SMS Marketing in the US

The State of SMS Marketing in the US

Marketing Strategy — Wed., Jun. 4, 2025

Fully 84% of US consumers have subscribed to receive texts from a business, a significant increase from 2021.

The report, based on a survey of 1,000 consumers and 400 business owners/marketers, shows that consumers prefer receiving texts every other week.

Top reasons for opting in to texts include appointment reminders, order notifications, and discounts; too many texts is the main reason for opting out.

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