AI Update, May 24, 2024: AI News and Views From the Past Week

Artificial Intelligence — Fri., May. 24, 2024

Catch up on select AI news and developments from the past week or so (in no particular order):

Truecaller and Microsoft to Enable AI Voice for Answering Calls. Truecaller, in partnership with Microsoft's Azure AI Speech, will enable users to create AI versions of their voices to answer calls. This new feature builds on Truecaller's AI Assistant, introduced in 2022, which screens incoming calls and informs users of the call's purpose. The AI voice is generated from a user-recorded clip, enhancing personalization.

Importance for marketers: This development showcases the potential of AI in enhancing customer interactions by adding a personal touch. Marketers can leverage similar technologies to create more personalized and engaging customer experiences, thereby increasing customer satisfaction and loyalty.

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