AI Update, October 18, 2024: AI News and Views From the Past Week
Catch up on select AI news and developments from the past week or so. Stay in the know.
Older Americans are skeptical of AI-powered customer experience bots, according to recent research from Genesys. Baby Boomers are less confident in people embracing chatbots and voicebots compared to Gen Z.
A survey of 1000 Americans aged 18+ found that 42% of Baby Boomers think people will embrace AI-powered CX, while 73% of Gen Z respondents believe so. 88% of Baby Boomers worry about not reaching a human in the future, compared to 55% of Gen Z.
50% of Baby Boomers think fears around AI are not exaggerated. The report was based on a survey of 1000 Americans aged 18+ in Q4 of 2023.
... continue reading belowHow Different Generations Feel About AI-Powered CX Bots
Don't worry ... it's FREE!
Catch up on select AI news and developments from the past week or so. Stay in the know.
Catch up on select AI news and developments from the past week or so. Stay in the know.
Some 40% of small businesses in the United States are using AI tools in 2024, up from 23% in 2023, according to recent research.
Catch up on select AI news and developments from the past week or so. Stay in the know.
Discover five use cases for AI that go beyond just generating content and instead help marketers drive more high-quality leads, qualified conversations, and revenue. Read more.
Catch up on select AI news and developments from the past week or so. Stay in the know.