
The Email Habits of Gen Z Workers
Despite the availability of other tools like messaging, email is Gen Z's top choice for workplace communication, according to recent research.
Research from Campaign Monitor found that engagement with email campaigns was up for most industries during the height of the COVID-19 pandemic this spring. The report compared the open rate, clickthrough rate, click-to-open rate, and unsubscribe rate for March and April 2020 with the corresponding period and rate in 2019. Across all industries, the average open rate increased 4.1% in March and 3.6% in April.
However, the changes in engagement varied significantly by industry. The Education vertical's average open rate was up 13.2% in March, while the Automotive and Aerospace industry had a 4.6% decrease. The total send volume across industries stayed consistent with 2019 levels.
The report was based on Campaign Monitor customers globally in 19 industries and more in-depth analysis can be found on their website.
How COVID-19 Affected Email Benchmarks in 19 Industries in Spring 2020
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Despite the availability of other tools like messaging, email is Gen Z's top choice for workplace communication, according to recent research.
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