
The Top Frustrations B2B Buyers Have With Vendors
What are B2B buyers' top frustrations with vendors? What do vendors most often misunderstand about buyers' companies? To find out, researchers conducted a survey of 350 B2B buyers

Experiential marketers use FOMO to create urgent, exclusive and shareable events that stand out in a fragmented digital landscape. Limited access drives demand and makes opportunities more valuable, like limited-time giveaways or exclusive prizes relevant to the brand's core value.
Inclusivity can be balanced with exclusivity through equal access and virtual counterparts to in-person activations. Social content amplifies events and marketers can encourage sharing through fun activations like GIF booths and partnerships with relevant influencers for resonance, not just reach.
The most effective FOMO activations are thoughtfully designed, reward attention, spark curiosity and create memories. By incorporating scarcity, exclusivity, and social proof, brands can make attendees feel like they had to be there.
... continue reading below
The Psychology of FOMO and How Experiential Marketers Are Creating Can't-Miss Moments
Don't worry ... it's FREE!
What are B2B buyers' top frustrations with vendors? What do vendors most often misunderstand about buyers' companies? To find out, researchers conducted a survey of 350 B2B buyers
What do software buyers expect from a good online buying experience? What influences their decisions to buy software online? Why do they cancel software subscriptions?
Generative AI can enhance speed, personalization, and consistency in customer experience—but only when guided by human judgment, empathy, and trust. Read more.
Modern CX success depends on eliminating friction and applying AI strategically to scale. Learn how to balance automation and fundamentals to build seamless customer experiences that drive growth. Read more.
Discover five transformative B2B website UX trends, from AI-powered layouts to sustainable design practices, that enhance customer experience and drive growth. Read more.
Misaligned teams erode customer trust. Learn how to align B2B Marketing and Sales to drive consistent customer experiences and improve campaign outcomes. Read more.