How AI Is Being Used for Workplace Emails

How AI Is Being Used for Workplace Emails

Marketing Management — Wed., Oct. 29, 2025

Nearly one-fourth of employees say they now use AI daily for creating workplace emails, according to recent research from ZeroBounce.

The report was based on data from a survey of 750 employees and 250 managers. Some 24% of employees use AI for emails daily, with 35% using it for sensitive communications.

Employees say the top indicators of AI-written emails are formal language (59%) and unnatural word choice (50%), while 41% of managers have used AI for performance reviews.

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