Implementing ABM? Why a Customer Advisory Board Should Be Step One

Implementing ABM? Why a Customer Advisory Board Should Be Step One

Marketing Strategy — Wed., Nov. 5, 2025

B2B marketers promoting specialized solutions to a specific, concentrated group of typically larger, enterprise prospects should consider implementing account-based marketing ( ABM). This targeted approach allows for more relatable messaging and can lead to more value from marketing budgets.

Customer advisory boards (CABs) should be a cornerstone of any successful ABM initiative. Understanding and ranking existing customers can help with recruitment for CABs, as well as understanding buying processes and market influences. CABs also create alignment between sales and marketing teams.

CAB members, who are typically long-time users of the company's products and invested in its direction, can also serve as references and brand champions. A robust CAB program should be the first step in implementing a successful ABM program.

... continue reading below
Sign up for free to read the full article.
Enter your email address to continue reading

Implementing ABM? Why a Customer Advisory Board Should Be Step One

Don't worry ... it's FREE!

Already a member? Sign in now.

Related Articles

The Most Influential Resources for B2B Software Buyers

The Most Influential Resources for B2B Software Buyers

B2B software buyers say free trials and product demos are the resources that have the most influence on their buying decisions, according to recent research.

From Segments to Signals: A New Model for B2B Personalization

From Segments to Signals: A New Model for B2B Personalization

Most B2B personalization stops at audience segments. Learn how unified customer intelligence, omnichannel coordination, and strategy-driven execution create experiences that are more relevant, consistent, and effective. Read more.

The State of B2B Marketing Budgets in 2026

The State of B2B Marketing Budgets in 2026

Some 63% of B2B marketers say their organization's marketing budget has increased in 2026 compared with 2025, according to recent research.

Your ICP Is the Strategy: Q&A with Karlyn Ankrom

Your ICP Is the Strategy: Q&A with Karlyn Ankrom

How do you identify the right audience, validate ICP assumptions, and reach complex buying teams? Campaign expert Karlyn Ankrom answers marketers' top questions about audience targeting and strategy. Read more

The SMS Marketing Preferences of Americans

The SMS Marketing Preferences of Americans

Are most Americans opted in to receive text messages from businesses? How often do they want to receive these marketing messages? When do they want to receive them? To find out, researchers conducted a survey of 1,000 consumers.

Stop Guessing, Start Earning: Publishers Need a Fusion Layer to Better Value Audiences

Stop Guessing, Start Earning: Publishers Need a Fusion Layer to Better Value Audiences

Publishers often separate auction data from audience analytics, limiting revenue potential. Learn how combining both datasets creates stronger pricing strategies, better forecasting, and more defensible audience valuation. Read more

Subscribe to the MarketingProfs Today newsletter